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Each Public Body has one or more FOI Officers whose responsibility it is to handle requests made under the Freedom of Information Act 2014. You can make an environmental information request to private or public companies that have public responsibilities - like water companies. Delivering vital programs, services, and products both in-person and online to Ontarians, overseeing consumer protection and making it easier to run a business in Ontario.
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- Wilful and deliberate action that takes place after a request has been received to prevent the disclosure of records and information is a breach and can lead to regulatory action by the ICO.
- Guidance on how to write an effective FOI request can be found on the Information Commissioner’s (ICO) website.
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You will receive a fee estimate from the FOI office or institution where you submitted your FOI request, if the processing fees will be more than $25. There is no application fee for a request to make a correction to your own personal information. It does not reflect all records available from a ministry or agency. Some information may be available and does not require an FOI request. The Directory of Institutions lists and provides contact information for FOI coordinators for provincial and municipal public sector institutions covered under FIPPA and MFIPPA. Please consult directly with the municipality for records and information in their custody and control.
Requesting information from a public body: freedom of information
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The difference between Subject Access Requests (SARs) and Freedom of Information requests (FOIs)
- This guidance provides information about how requests can be made, responded to, and times when information may be withheld.
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- If you want to request a copy of your own personal information, make a subject access request instead.
- In this case, we will endeavour to agree a way forward to bring the request below 18 hours.
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For example, requests that contain abusive language or threats to staff members, regardless of the legitimacy of the request. Organisations may also be able to refuse requests which they consider to be manifestly unjustified, inappropriate or making improper use of a formal procedure under Section 14 FOIA. In this case the organisation should provide advice to the requestor about how to refine their request so that it does not meet this limit. Organisations may be able to refuse to answer a request under Section 12 FOIA where there is evidence that complying would exceed a cost of £450 to the organisation. A ‘neither confirm nor deny’ (NCND) response can be sent where simply acknowledging that you hold, or don’t hold, the requested information would disclose something about that situation or request. In order to apply a qualified exemption, organisations must assess and evidence that there is a stronger public interest in withholding the information.
Information which if released, would make the UK or its citizens more vulnerable to a national security threat
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A simple request can be processed faster by the agency than one that is complex. You can also specify the format in which you wish to receive the records (for example, printed or electronic form). There is no specific form that must be used to make a request. You can also search for information agencies have already posted online here on FOIA.gov.
If you are still unhappy with the response to your complaint, you can contact the ICO. Each organisation should provide information on their website about how to complain. Further guidance about withheld information and what to expect after making a request is available on the ICO website.
